Requesting a callback (queuing the endpoint)” on, Using camp-on” on, Requesting a callback (queuing the endpoint) – Mitel 5212 User Manual
Page 40: Using camp-on
22
Mitel
®
Model 5212/5224 IP Endpoint User Guide for Inter-Tel
®
5000 Systems
A
n
sw
er
in
g an
d
P
laci
n
g
Calls
Requesting a Callback (Queuing the Endpoint)
When you request a callback (queue the endpoint), the system calls you when the
extension is available and places a call to the endpoint.
To request a callback:
If there is no answer or if the extension is busy, press
(Special) followed by 6, and
then hang up. QUEUE REGISTERED FOR <name> appears. When the extension
becomes available, your extension rings.
To cancel the callback request:
Press 6. QUEUE REQUEST CANCELED appears.
Using Camp-on
Camp-on keeps you connected to the called extension until it becomes available. You
cannot use Camp-on if the called extension is in DND, or if the call is forwarded to voice
mail. See “Using Do-Not-Disturb (DND)” on
To use Camp-on:
Stay on the line and wait for the extension to become available. Do not hang up. If
Camp-on is enabled, you hear Music-on-Hold while you are waiting.