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Cd-rom problems, An audio cd produces no sound – Gateway ALR 7300 User Manual

Page 97

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Troubleshooting 87

CD-ROM problems

An audio CD produces no sound.

Probable Cause

Solution

The CD is loaded
incorrectly.

Make certain the label is facing upward, and then
try again.

The speakers are not
connected.

Check the speaker cables. Make certain they are
connected properly and securely.

The speaker volume is
turned down.

Check the volume control.

The speakers may be
muted via the
Multimedia volume
control.

From the

Accessories

menu (

Start | Programs |

Accessories

), click

Multimedia

, and then click

Volume Control

. Make certain the volume is

turned up.

The sound card may not
be installed correctly.

Open the system, and then reseat the sound
card. Make certain the cables are connected
properly.

The speakers may be
faulty.

Connect a set of headphones to the speaker jack
to test the output. If they work, replace the
speakers.

4075.book Page 87 Friday, April 2, 1999 9:26 AM