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FUJITSU ServerView Suite V6.10 User Manual

Page 278

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8 Troubleshooting

Initialization error

The download action could not be started successfully.

Logging file is not created.

Possible reason: missing access permissions in the file system (for cre-
ating/removing file or directory in workdir or repository directory).

Download error

The file download from the web server failed.

Uncompression error

The uncompression of the downloaded files failed.

Network problems

The download from the web server failed due to network problems.

Update check not started

The update check failed to start.

Unsupported Server Model

The server model is not supported.

No/Illegal Agent

Missing or illegal update agent on the managed node.

Missing Inventory

The inventory is missing.

1. Start the Inventory Manager.

2. Click the Server List tab.

3. Check the Data State column for this server.

If the Data State is not OK, recollect the inventory for this server.

4. Select the server on the tab.

5. Click Recollect Asset Data from Agents.

If the Data State is still not OK:

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ServerView Update Management