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FUJITSU ServerView Suite V6.10 User Manual

Page 274

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8 Troubleshooting

Flash Cancelled by User
User aborted Flash Abort dialog with Cancel

Action

l

Restart the update (via Create Job or Copy Job) after consulting the
user of the updating server.

Applies:

o

Managed server with operating system Windows

o

GlobalFlash Agent Win <=V4.71.xx configured with Flash Abort
dialog

o

User was logged in to the console of the managed server and aborted
the Flash Abort dialog with Cancel

jobs on same server not accepted: ”” is active

A previously started job is already running on the server

Action

l

Check Job Details tab for running jobs relating to this server.

l

Wait until the running job has finished before starting a new job.

Previous job for this server was unexpectedly interrupted

Action

l

Execute a manual cleanup (Server Details tab > select the server >
click Cleanup).

l

If the cleanup job produces the same error as the update job, manually
do the following on the management station:

o

Change to directory …\ServerView\ServerView Serv-
ices\scripts\ServerView\OnlineUpdate
.

o

Check the existence and content of the file .lck.

o

If the indicated in the error message is mentioned in
the file .lck, delete this file.

274

ServerView Update Management