Diagnosing image problems, Resolving the pixel failure problems – FARGO electronic C16 User Manual
Page 59

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Fargo Electronics, Inc.
Persona C16 Card Printer Service Manual (Rev. 5.0)
50
Diagnosing Image Problems
Resolving the Pixel Failure problems
Symptom: A thin line or scratch travels the entire length of the card.
Step Procedure
1
Check the card stock for scratches. Replace the cards (as needed).
2
Examine the Printhead for visible damage.
3
Clean the Printhead. See
procedure in Section 4, page
4
Clean the Platen Rollers. See
Cleaning the Platen Rollers
procedure in Section
4, page 153.
5
Replace the printhead if the problem persists. See the
procedure in Section 5, page 166.