Marantz AV8003 - Manual (Page 100)

CONNECTIONS
SETUP
BASIC
OPERA
TION
ADV
ANCED
OPERA
TION
REMOTE
CONTROLLER
OTHERS
NAMES AND
FUNCTION
TROUBLESHOOTING
97
ENGLISH
TROUBLESHOOTING
In case of trouble, check the following before calling for service:
1. Are the connections made properly ?
2. Are you operating the unit properly following the user’s guide ?
3. Are the power amplifi ers and speaker working properly ?
If the unit does not operate properly, check items shown in the following table.
If your trouble cannot be recovered with the remedy actions listed in the following table, malfunction of the
internal circuitry is suspected; immediately unplug the power cable and contact your dealer, nearest Marantz
authorized dealer or the Marantz Service Center in your country.
SYMPTOM CAUSE REMEDY
This unit cannot be turned up. The power plug is not connected. Connect the power plug to the outlet.
No sound and picture are output
even when power is on. Mute is on. Cancel mute using the remote controller.
The input or power amp are not connected
correctly. See the connection diagram and connect the cables
correctly.
The master volume control is turned all
the way down. Adjust the master volume.
The function selector position is wrong. Select correct position.
No speaker output. The headphones are connected to the
headphone jack. Disconnect the headphones. (Speakers will not output
sound when headphones are connected.)
Incorrect Audio or Video for
selected source. Input cable connected incorrectly. Connect the cable correctly by referring to the
connection diagram.
I n c o r r e c t A u d i o f r o m a
channel. The power amp and speakers are not
connected correctly. While referring to the connection diagram, connect the
power amp and speakers to the correct channel.
No Audio output from the center
channel speaker. The power amp and speakers are not
connected correctly. While referring to the connection diagram, connect the
power amp and speakers to the correct channel.
STEREO has been selected for Surround
mode. When STEREO is selected for Surround mode, no
sound will be output from the center speaker. Set
another Surround mode.
Center = NONE has been selected in
SETUP mode. Make the correct setting.
No Audio output from the
surround speakers. The power amp and speakers are not
connected correctly. While referring to the connection diagram, connect the
power amp and speakers to the correct channel.
STEREO has been selected for Surround
mode. When STEREO has been selected for Surround
mode, no sound will be output from the surround
speaker. Set another Surround mode.
Surround = NONE has been selected in
SETUP mode. Make the correct setting.
No Audio output from the
surround back speakers. The power amp and speakers are not
connected correctly. While referring to the connection diagram, connect the
power amp and speakers to the correct channel.
Surround mode is not EX/ES mode. Set surround mode EX/ES.
Surround back = NONE has been selected
in SPEAKERS SIZE SETUP Make the correct setting.
SYMPTOM CAUSE REMEDY
Can not select EX/ES mode. Surround center= NONE has been
selected in SPEAKERS SIZE SETUP Make the correct setting.
Input signal is incompatible. Use 5.1channel source.
Can not select Pro Logic IIx
mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
Can not select Neo:6 mode. Input signal is incompatible. Use 2 channel DTS input signal, PCM input signal or
analog input signal.
Can not select CSII mode. Input signal is incompatible. Use 2 channel Dolby Digital input signal, PCM input
signal or analog input signal.
No output to Subwoofer Out. Subwoofer = NONE has been selected in
SETUP mode. Select Subwoofer = YES.
Noise is produced during DTS-
encoded CD or laser disc play. Analog has been selected for input. Be sure to perform digital connection, select digital
input, then play.
A specific channel does not
produce output. Nothing recorded on source. Check the encoded channel on the source side.
FM or AM reception fails. Antenna connection is incomplete. Correctly connect the indoor FM and AM antennas to
FM and AM antenna outlets.
Noise is heard during AM
reception. Reception is affected by other electrical
fi elds. Try changing location where the AM indoor antenna
is set up.
Noise is heard during FM
reception. The radio waves from the broadcasting
station are weak. Install an FM outdoor antenna.
Cannot get programmed station
when the PRESET button is
pressed. Preset data has been erased. Disconnecting power plug for long periods of time will
erase preset data. If that happens, input the preset
data again.
Control with the remote
controller fails. Batteries are consumed. Replace all the batteries with new ones.
The remote controller mode is incorrect Switch the remote controller to the mode used for the
component to be controlled.
The distance between this unit and the
remote commander is too far. Move closer to this unit.
Something is blocking the unit and the
remote commander. Remove offending object.
A u t o S e t u p ( S P E A K E R
SETUP) is not working. Headphones are connected. Disconnect the headphones.
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