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Troubleshooting – Industrial Data Systems IDS DT200 User Manual

Page 46

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DT 200 Users Manual version 1.E

42

Troubleshooting

The following table describes the probable causes to some problems you may encounter.

Most problems can be resolved by using the information provided in the table.

Problems And Probable Causes

Problem

Probable Causes

Printer does not print

(serial RS232)

* Cable connection problem or invalid pin connections.

* Baud rate and format on serial port 1 does not match printer.

Printer is not ready or it is busy. Check CTS signal TB1 pin 7.

This signal must be high in order to transmit. Jumper pin 8 of

TB1 to pin 7 of TB1 CTS/RTS.

* Transmitter/receiver IC damaged (U7 MC145406).

Continuous output does

not update

* “TX CONTINUOUS” disabled (configuration Parameter 28)

* Cable connection problem or invalid pin connections.

* Baud rate and format on serial port 2 does not match receiver.

* Transmitter/receiver IC damaged (U7 MC145406).

Input port 1 not working * Baud rate and format on serial port 1 does not match host.

*Cable connection problem or invalid pin connections.

*Internal switch SW1 (CL/RS232) not set properly for input

type. *RS232 transmitter/receiver IC damaged (U7 MC145406).

*Current loop receiver IC damaged (U4 4N36).

Input port 2 not working

Desktop 10108 Board

has RS232 or RS485.

Stainless 10114 Board

has RS232 or CL.

* Baud rate and format on serial port 2 does not match host.

* Cable connection problem or invalid pin connections.

* Internal jumper SW2 (RS232/422/485/CL) not set properly.

* RS232 transmitter/receiver IC damaged (U7 MC145406).

* RS422/485 transmitter/receiver IC damaged (RS422 {U11

75176} RS485 {U14 75176}). Current loop receiver IC

damaged (10114 board U23 4N36).

Input port 3 not working

Desktop10108 Board

has RS232 or CL.

Stainless 10114 Board

has RS232 or RS485.

* Baud rate and format on serial port 3 does not match host.

* Cable connection problem or invalid pin connections.

* Internal jumper SW4 (RS232/485/CL) not set properly.

* RS232 transmitter/receiver IC damaged (U15 MC145406).

* RS422/485 transmitter/receiver IC damaged (RS422 {U10

75176} RS485 {U14 75176}). }. Current loop receiver IC

damaged (10108 U4 4N36).

“Er CtS” error message. * Cable connection problem. Check CTS signal TB1 pin 7. This

signal must be high in order to transmit. Jumper to pin 8 of TB1.

* Printer is not ready or it is busy.

* Transmitter/receiver IC damaged (U6 - MC145406).

“Err 13” error message

(Printer Error)

* This error occurs when the parallel output has been selected

for printing and the printer is busy, a printer fault has occurred,

or there is a problem with the cable.