beautypg.com

HP Photosmart 7200 Series User Manual

Page 55

background image

basics guide

troubleshooting

51

All photos print instead of just

new photos.

The print button was not held

down long enough.

Press and hold the desired

print button on the control

panel. For more information,

see print from the control

panel on page 24.

Photo paper does not feed into

the printer correctly.

The photo cassette may not be

engaged.

Insert the photo cassette until it

snaps into place. For more

information, see

load paper

in the photo cassette on

page 8.

Your printer may be in an

extremely high or low humidity

environment.

Load one sheet of photo

paper at a time.

The photo paper may be

curled.

If the photo paper is curled,

place the paper in a plastic

bag and gently bend it the

opposite direction of the curl

until the paper lies flat. If the

problem persists, then use

photo paper that is not curled.

Paper does not feed into the

printer correctly.
OR
Paper does not come out of the

printer correctly.

There may be too much paper

loaded in the In tray.

Remove some paper from the

In tray and try printing again.

For paper-loading

instructions, see load paper in

the in tray on page 7.

The paper may be too thin or

too thick.

For a list of supported paper

weights, see the HP

Photosmart Printer Help. For

information about viewing the

printer help, see view the hp

photosmart printer help on

page 2.

Two or more pieces of paper

are stuck together.

1 Remove the paper from the

paper tray and shuffle the

paper so it does not stick

together.

2 Reload the paper into the

paper tray and try printing

again. For paper-loading

instructions, see load paper

in the in tray on page 7.

Problem

Possible cause

Solution