Drivers, Contacting hp, Server information you need – HP ML100 User Manual
Page 84: Ge 84), Cont c, A ting hp, Contacting hp technical support or an autho, Rized reseller, Server in, Formation you need
Drivers
HP drivers and utilities can be found on the Easy Set-up CD. For the latest drivers and information on
supported operating sy
stems, refer to the HP website (http://www.hp.com/support).
IMPORTANT:
Always perform a backup before installing or updating device drivers.
Cont c
pport or an authorized reseller (on page 84)
Ope
Contacting HP technical support or an autho
Before c
his guide.
a ting HP
Contacting HP technical su
Server information you need (on page 84)
rating system information you need (on page 85)
rized reseller
ontacting HP, always attempt to resolve problems by completing the procedures in t
IMPORTANT:
Collect the appropriate server information
("
ormation you need" on
g system information you need" on
pport.
peratin
page 85) before contacting HP for su
For the name of the nearest HP authorized reseller:
ions see the Contact HP United States webpage
o contact HP by phone:
VENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
provement, calls may be recorded or monitored.
upgrade), call 1-800-633-3600. For more
HP website
•
(in English) webpage
Server in
Befo
pport, collect the following information:
t occurrence, and frequency
•
•
ir
•
•
See the Contact HP worldwide (in English) webpage
For HP technical support:
•
In the United States, for contact opt
o
Call 1-800-HP-IN
week. For continuous quality im
o
If you have purchased a Care Pack (service
information about Care Packs, refer to the
In other locations, see the Contact HP worldwide
formation you need
re contacting HP technical su
•
Explanation of the issue, the firs
Any changes in hardware or software configuration before the issue surfaced
Th d-party hardware information:
o
Product name, model, and version
o
Company name
Specific hardware configuration:
Troubleshooting 84