HP ML100 - Manual (Page 72)

3. Be sure a memory count error did not occur ("Memory count error exists" on page 71). See the
ry count during POST.
1. he correct type for the server and is installed according to the server
tation or HP website (http://www.hp.com).
e
up utility.
5. Test the memory by installing the memory into a known working server. Be sure the memory meets
uirements of the new server on which you are testing the memory.
ce the memory. Refer to the server documentation.
PPM pro s
Action: If
message displaying memo
Server fails to recognize new memory
Action:
Be sure the memory is t
requirements. Refer to the server documen
2. Be sure you have not exceeded the memory limits of the server or operating system. Refer to th
server documentation.
3. Be sure the memory is properly seated.
4. Be sure no conflicts are occurring with existing memory. Run the server set
the req
6. Repla
blem
the PPMs are not integrated on the system board:
CAUTION: Do not operate the server for long periods with the access panel open or
removed. Operating the server in this manner results in improper airflow and improper
cooling that can lead to thermal damage.
1. If applicable, check the PPM LEDs to identify if a PPM failure occurred. For information on LEDs, refer
to the server documentation.
Reseat each PPM, and then restart the server.
2.
3.
If reseating the PPMs is not effective, remove all but one PPM, restart the server to see if the PPM is
then install each PPM individually, cycling power each time. Follow the warnings and
ormation in the server documentation.
Process p
1. entify if a PPM failure occurred. For information on LEDs,
Be sure the server ROM is up to date.
4. su
on th
working, and
cautionary inf
or roblems
Action:
If applicable, check the processor LEDs to id
refer to the server documentation.
2. Be sure each processor is supported by the server and is installed properly. Refer to the server
documentation for processor requirements.
3.
Be re you are not mixing processor stepping, core speeds, or cache sizes if this is not supported
e server. Refer to the server documentation for more information.
rs and heatsinks require special considerations for
e
CAUTION: Removal of some processo
replacement, while other processors and heatsinks are integrated and cannot be reused onc
separated. For specific instructions for the server you are troubleshooting, refer to processor
information in the server user guide.
If the server has only one processor installed, replace it with a known functional processor. If the
problem is resolved after you restart the server, the original processor failed. 5.
Troubleshooting 72