HP ML100 - Manual (Page 81)

Windows Server® 2003—
factory-installed, click Sta
Automated System Recovery Diskette. If the operating system was
rt>All Programs>Accessories>System Tools to access the backup utility.
n for information.
ing information specific to Linux operating systems, refer to the Linux for ProLiant website
.www1.hp.com/products/servers/linux).
Appli t
Software lo
s indicating why the software failed.
ver.
known problems.
viruses with an updated virus scan utility.
ged
hange settings to the original configuration. If more than one setting was changed, change the
ttin
Errors occu
• n log and operating system log for entries indicating why the software failed.
etermine if they are the cause of the error. You may need to obtain the
nually set the software switches. Refer to the application
e application documentation to find out which files are added
Refer to the operating system documentation for more information.
o Linux—Refer to the operating system documentatio
Linux operating systems
For troubleshoot
(http://h18000
ca ion software problems
cks up
Action:
1. Check the application log and operating system log for entrie
2. Check for incompatibility with other software on the ser
3. Check the support website of the software vendor for
4. Review log files for changes made to the server which may have caused the problem.
5. Scan the server for
Errors occur after a software setting is changed
Action: Check the system logs to determine what changes were made, and then change settings to the
original configuration.
Errors occur after the system software is chan
Action: C
se gs one at a time to isolate the cause of the problem.
r after an application is installed
Action:
Check the applicatio
• Check system settings to d
settings from the server setup utility and ma
documentation, the vendor website, or both.
• Check for overwritten files. Refer to th
by the application.
• Reinstall the application.
• Be sure you have the most current drivers.
Troubleshooting 81