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HP ML100 User Manual

Page 5

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External device problems................................................................................................................ 73
Audio problems............................................................................................................................. 74
Printer problems ............................................................................................................................ 75
Mouse and keyboard problems ....................................................................................................... 75
Modem problems .......................................................................................................................... 75
Network controller problems ........................................................................................................... 77

Software problems .................................................................................................................................. 79

Operating system problems ............................................................................................................ 79
Operating system updates .............................................................................................................. 80
Restoring to a backed-up version ..................................................................................................... 80
When to reconfigure or reload software ........................................................................................... 80
Linux operating systems.................................................................................................................. 81
Application software problems ........................................................................................................ 81

Firmware maintenance............................................................................................................................. 82

Types of ROM............................................................................................................................... 82
ROMPaq utility diskette or USB drive key.......................................................................................... 83
Current firmware versions ............................................................................................................... 83
Updating firmware ........................................................................................................................ 83
Drivers ......................................................................................................................................... 84

Contacting HP ........................................................................................................................................ 84

Contacting HP technical support or an authorized reseller................................................................... 84
Server information you need ........................................................................................................... 84
Operating system information you need ........................................................................................... 85

Battery....................................................................................................................................... 87
Regulatory compliance notices ..................................................................................................... 89

Regulatory compliance identification numbers ............................................................................................. 89
Federal Communications Commission notice............................................................................................... 89

FCC rating label............................................................................................................................ 89
Class A equipment......................................................................................................................... 89
Class B equipment ......................................................................................................................... 89

Declaration of conformity for products marked with the FCC logo, United States only....................................... 90
Modifications.......................................................................................................................................... 90
Cables................................................................................................................................................... 90
Canadian notice (Avis Canadien).............................................................................................................. 91
European Union regulatory notice ............................................................................................................. 91
Disposal of waste equipment by users in private households in the European Union......................................... 91
Japanese notice ...................................................................................................................................... 92
BSMI notice ............................................................................................................................................ 93
Korean notice ......................................................................................................................................... 93
Chinese notice ........................................................................................................................................ 93
Laser compliance .................................................................................................................................... 93
Battery replacement notice........................................................................................................................ 94
Taiwan battery recycling notice................................................................................................................. 94
Power cord statement for Japan................................................................................................................. 94
Acoustics statement for Germany (Geräuschemission) .................................................................................. 95

Electrostatic discharge................................................................................................................. 96

Preventing electrostatic discharge .............................................................................................................. 96
Grounding methods to prevent electrostatic discharge.................................................................................. 96

Technical support........................................................................................................................ 97

HP contact information............................................................................................................................. 97
Before you contact HP.............................................................................................................................. 97