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HP ProLiant DL145 User Manual

Page 99

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Troubleshooting

HP ProLiant DL145 Server User Guide

F-5

Table F-5: Server Cannot Load Operating System

Problem Possible

Cause Possible

Solution

Server cannot load
operating system.

Required operating
system step was
missed.

Follow these steps:

1.

Note at which phase the operating system
failed.

2.

Remove any loaded operating system
components.

3.

Refer to the operating system
documentation.

4.

Reinitiate installation procedures.

Primary hard drive
controller installation is
incorrect.

Run BIOS Setup by pressing the F10 key and
correct this problem.

Hard drives and other
devices may not be set
to proper boot order in
Boot Device Priority
settings in BIOS Setup.

Run BIOS Setup by pressing the F10 key and
correct this problem.

New hardware was
added to the system.

Refer to the documentation provided with the
hardware.

Remove the new hardware.

Hardware was added to
a system with a
factory-installed
operating system.

The factory-installed operating system software
installation must be completed before adding
new hardware to the system.

Be sure that all instructions provided in the HP
Factory-Installed Operating System Software
Installation Guide
are being followed.

Remove the new hardware and complete the
software installation. Then, reinstall the new
hardware.

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