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Diagnosis steps – HP ProLiant DL145 User Manual

Page 96

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Troubleshooting

F-2

HP ProLiant DL145 Server User Guide

3. Restart the server.

4. Be sure that a normal power up sequence has occurred to confirm that the system meets

the minimal hardware requirements and is powered up under normal operation. The
system has powered up successfully if:

a. The front panel power LED turns on.

b. The fans start up.

c. The monitor displays messages regarding server initialization.

d. The operating system loads to complete the boot process.

If the problem persists, continue with the section, “Diagnosis Steps,” in this appendix.

Diagnosis Steps

If the server does not power up, or powers up but does not complete POST, answer the
questions in Table F-1 to determine appropriate actions based on the symptoms observed.
According to the answers provided, another table in this appendix will be referenced, which
will outline possible reasons for the problem, options available to assist in diagnosis, possible
solutions, and list references to other sources of information.

Table F-1: Diagnosis Steps

Question

The Next Step

Question 1: Is the front panel
power LED on?

If no, go to Table F-2.

Question 2: Is the front panel
system health LED on?

If no, go to Table F-2.

Question 3: Is anything visible on
the monitor?

If no, go to Table F-3.

If yes, video is available for diagnosis.
Determine the next action by observing
POST progress and error messages.

Note: If the server attempts to load the operating system, go to “Problems
After Initial Startup” in this appendix.

WARNING: To reduce the risk of electric shock or damage to the equipment, before
opening access panels to reseat components, power down the server, and then
disconnect the power cord.

NOTE: For LED locations and functions, refer to Chapter 1, “Server Component Identification.”

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