A backup or interrogator file cannot be saved – Christie M Series WU14K-M WUXGA 3DLP Projector (No Lens) User Manual

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After a projector software upgrade, the Web UI
does not display correctly

Resolution

1. After an upgrade, the temporary internet files and cookies must be cleared from the web

browser to ensure that Web UI changes can take effect.

2. Delete the browser cookies.

For instructions on deleting cookies, refer to the browser help.

3. Close the browser and re-open before connecting to the projector.

A backup or interrogator file cannot be saved

My interrogator backup file cannot be saved.

Resolution

After performing a backup of Interrogator, you may be prompted from a pop-up window before saving
the file. If you have not specifically set your browser to automatically open/save the file without
prompting, and if pop-up windows have been disabled (by enabling the pop-up blocker), then you
cannot save the file.

1. Set your browser to automatically save files.
2. Enable pop-ups for the WebUI.

Troubleshooting

M Series User Guide

020-101948-02 Rev. 1 (08-2018)