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The projector is on, but there is no display, Severe motion artifacts, Image is vertically stretched or squeezed – Christie M Series WU14K-M WUXGA 3DLP Projector (No Lens) User Manual

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The projector is on, but there is no display

The projector is on, but content does not display.

Resolution

1. Was a lens cover accidently left on? Remove lens cover.
2. On the LCD display, check that the shutter is open. This is also indicated by the shutter LED

being green.

3. Is the correct input selected? Check cable connections.
4. Check if menus appear on the screen.
5. Can you access test pattern? Ensure a full black test pattern has not been selected for display,

press Menu to access test patterns, then cycle patterns with keys. Check your source
connections again.

Severe motion artifacts

The displayed image has artifacts such as smearing and double image perception.

Resolution

Most likely there is a synchronization problem with reversed 3-2 pull-down in 60Hz-to-24Hz
film-to-digital conversion in your source. Correct at the source.

Set the projector to run in Free run. Open OSD menu and go to Input Switching and PIP.
Ensure that running mode is set to Free Run not to Frame Lock.

Display a test pattern on the screen, pressing the Test button on the remote keypad. The test
pattern should be displayed correctly. If not, contact your dealer for assistance.

Image is vertically stretched or squeezed

The image appears vertically stretched or squeezed into the center of the screen.

Resolution

1. Run auto setup, pressing Auto button on the remote keypad.
2. Check your resizing selection.

Troubleshooting

M Series User Guide

70

020-101948-02 Rev. 1 (08-2018)

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