Epson Workforce ES-60W Wireless Portable Document Scanner - Manual (Page 94)

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Uninstalling Scanner Software - Windows
You can uninstall and then re-install your scanner software to solve certain problems.
1. Exit all applications currently running on your computer.
2. Turn off the scanner (ES-60W/ES-65WR).
3. Disconnect any interface cables.
4. Do the following to uninstall each of your scanning software programs and follow any on-screen
instructions:
• Windows 10 : Click and select (Settings) > Apps > Apps & features . Select the scanner
software program and click Uninstall .
• Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features . Select the scanner software program and click Uninstall/Change .
• Windows 7 : Open the Windows Control Panel utility. Select Programs and Features . (In
Classic view, select Programs and click Uninstall a program .) Select the scanner software
program and click Uninstall/Change .
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Scanner Software
Uninstalling Scanner Software - Mac
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product.
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall .