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Epson Workforce ES-60W Wireless Portable Document Scanner User Manual

Page 5

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Solving Problems ...................................................................................................................................... 78

Scanner Light Status .......................................................................................................................... 78
Solving Scanning Problems ............................................................................................................... 81

Scanner Does Not Turn On or Off or Turns Off Unexpectedly ....................................................... 82
Scanner Button Does Not Start Scanning...................................................................................... 83
Scanning Software Does Not Operate Correctly ........................................................................... 83
Original Feeds Incorrectly in Scanner............................................................................................ 84
Original Jams in Scanner............................................................................................................... 85
Scanning is Slow ........................................................................................................................... 86
Cannot Send Scans to a Cloud Service......................................................................................... 86

Solving Network Scanning Problems ................................................................................................. 86

Cannot Scan Over a Network ........................................................................................................ 87
Scanner Cannot Connect to a Wireless Router ............................................................................. 87

Solving Scanned Image Quality Problems ......................................................................................... 89

Back of Original Image Appears in Scanned Image ...................................................................... 89
Scanned Characters are Blurry ..................................................................................................... 89
Characters are not Recognized During Conversion to Editable Text (OCR) ................................. 90
Ripple Patterns Appear in an Image .............................................................................................. 91
Spots or Lines Appear in All Scanned Images ............................................................................... 91
Straight Lines in an Image Appear Crooked .................................................................................. 91
Scanned Image is Cropped ........................................................................................................... 91
Resetting the Epson Scan 2 Settings ............................................................................................ 92

Solving Receipt Manager Problems ................................................................................................... 92

Cannot Access an Accounting Service .......................................................................................... 93
Cannot Import Receipt Database .................................................................................................. 93
License Key is Disabled................................................................................................................. 93

Uninstall Your Scanner Software........................................................................................................ 93

Uninstalling Scanner Software - Windows ..................................................................................... 94
Uninstalling Scanner Software - Mac............................................................................................. 94

Where to Get Help.............................................................................................................................. 95

Technical Specifications .......................................................................................................................... 97

Windows System Requirements ........................................................................................................ 97
Mac System Requirements ................................................................................................................ 97