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Epson Workforce ES-60W Wireless Portable Document Scanner User Manual

Page 82

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82

Parent topic:

Solving Problems

Scanner Does Not Turn On or Off or Turns Off Unexpectedly

If the scanner does not turn on or off or if it turns off unexpectedly, try these solutions:

• Wait a second after connecting the USB cable. It may take a few seconds until the scanner turns on.

• If the scanner turns off unexpectedly, you may need to adjust the

Power Save

settings.

• Use the scanner within the operating temperature range. The scanner may turn off suddenly under low

or high temperatures.

• Use the USB cable that came with the scanner.

• Make sure the USB cable is securely connected to the scanner and the computer.

• Connect the scanner directly to the computer. The scanner may not work properly when connected

through a USB hub.

• If the scanner is running on the battery under temperatures that are too low or too high, the scanner

will not turn on. Use the scanner within the operating temperature range (ES-60W/ES-65WR).

• Make sure the battery has enough power (ES-60W/ES-65WR).

• Make sure the

Wi-Fi switch is in the

Wi-Fi position or connect to the computer using the USB

cable. Otherwise, the scanner may turn off (ES-60W/ES-65WR).

• If the scanner does not turn off when running on the battery, disconnect the USB cable and press the

reset button on the bottom of the scanner (ES-60W/ES-65WR).

Parent topic:

Solving Scanning Problems

Related tasks

Changing the Power Save Settings