Epson Expression 10000XL- Photo E10000XL-PH User Manual
Epson, Product support bulletin
Page
1 of 2
PSB.2007.04.001
EPSON
Product Support Bulletin
Date:
April 2, 2007
Originator:
VS
PSB #:
PSB.2007.04.001
Authorization:
Reference:
TI 06-0491 Rev.B
Total Pages:
2
Product(s):
Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject:
Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite
When pressing the Scan button, the Scan
Assistant force quits
Copy Utility
Force quits during start-up
Photo Impression
Force quits during start-up
Photoshop Elements
Force quits during start-up
Photoshop
Force quits during start-up
Photoshop CS2
Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later
Document Outline
- PSB's
- 2007.04.001-Scanning Application Force Quits on Mac OS 10.4
- 2004.02.004-EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3
- 2003.05.008-Installing Smart Panel on a drive other than “C:”
- 2003.05.006-Making Adjustments in Epson Twain 5.X.X
- 2003.04.003-Windows™ and Macintosh® Operating System Requirements for USB 1.1/2.0 and IEEE-1394/FireWire® Interface .....
- 2003.04.001-Smart Panel Copy Utility May Produce Copies with a Light Gray/Blue/Pink Background when Printing to Non-EPSON....
- 2002.04.002B-Epson Smart Panel & Security Rights on Windows 2000
- 2002.02.003R1-Copy Utility Workaround for Non-Epson Printers
- 2001.09.006R3-Updated Photo Print Utility Version 1.31A for EPSON Smart Panel v.1.0xA & 2.0A Windows
- 2002.03.001-Compatibility Chart for Macintosh OS X Classic
- 2002.02.003-Copy Utility Workaround for Non-Epson Printers
- 2001.11.006R1-Scan to E-mail Patch for Smart Panel 2.0A that Provides Compatibility with MS Outlook 2000/XP and Outlook....
- 2001.11.005A-Release of a New TWAIN Version 5.54 to resolve an issue where the Epson Smart Panel Application Launches Unexpec
- 2001.11.003-Updated Windows Me Printer Drivers for EPSON Photo Print Utility
- 2001.09.006A-Updated Photo Print Utility Version 1.31E for Epson Smart Panel v.1.0xA & 2.00A for Windows
- 2001.09.004R1-Updated Smart Panel Copy Utility Program for Windows-Revised