Original feeds incorrectly in scanner – Epson Workforce ES-60W Wireless Portable Document Scanner User Manual

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• In Windows, be sure that the scanner is listed under

Imaging Devices

in the Device Manager.

• Make sure the scanning software is installed.

• Use the USB cable that came with the scanner.

• Connect the scanner directly to the computer. The scanner may not work properly when connected

through a USB hub.

• If you are using a TWAIN-compliant program, make sure that the correct product is selected as the

Scanner

Source

setting.

• Check that the Wi-Fi connection is working correctly. Try turning the wireless router off and on (ES-

60W/ES-65WR).

• Make sure another computer is not connected to the scanner using a USB cable. A USB connection

takes priority over a Wi-Fi connection. If another computer is connected by USB, disconnect it.

• If you are using a Mac computer, make sure you select the network that has priority on it.

Parent topic:

Solving Scanning Problems

Related references

Windows System Requirements
Mac System Requirements

Original Feeds Incorrectly in Scanner

If you have problems feeding originals in your scanner, try these solutions:

• Load only an original that meets the specifications for your scanner.

• Clean inside the scanner using a cleaning sheet.

Parent topic:

Solving Scanning Problems

Related references