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Solutions to sound problems – Epson PowerLite 685W 3500-Lumen WXGA Ultra-Short Throw 3LCD Projector User Manual

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• Make sure all the cables are securely connected to the projector and your video device. If you

connected long cables, try connecting shorter cables.

• If you are using the

ECO

or

ECO2

Power Consumption setting, try selecting

Normal

in the projector's

menus.

• Position the projector close enough to the screen.

• If the image has been progressively darkening, you may need to replace the projector lamp soon.

Parent topic:

Solving Image or Sound Problems

Related concepts

Projector Lamp Maintenance

Related references

Input Signal Settings - Signal Menu
Image Quality Settings - Image Menu
Projector Feature Settings - Settings Menu

Solutions to Sound Problems

If there is no sound when you expect it or the volume is too low or high, try the following solutions:

• Adjust the projector's volume settings.

• Press the

A/V Mute

button on the remote control to resume video and audio if they were temporarily

stopped.

• Press the

Source Search

button to switch to the correct input source, if necessary.

• Check your computer or video source to make sure the volume is turned up and the audio output is set

for the correct source.

• Check the audio cable connections between the projector and your video source.

• If you do not hear sound from an HDMI source, set the connected device to PCM output.

• Make sure any connected audio cables are labeled "No Resistance".

• If you are using the USB Display function, turn on the

Output audio from the projector

setting in the

Epson USB Display Settings program on your computer.

• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac

supports audio through the HDMI port. If not, you need to connect an audio cable.

• If you want to use a connected audio source when the projector is off, set the

Standby Mode

option to

Communication On

and the

A/V Output

option to

Always On

.