Incorrect characters print, Incorrect image size or position – Epson WorkForce WF-2930 Wireless All-in-One Color Inkjet Printer User Manual

Page 278

278

•

Mac

: Make sure you selected the

Borderless

checkbox or a paper size with a

Borderless

option in

your printer software.

• Adjust the

Expansion

setting to adjust the amount of image expansion on the edges of borderless

prints.

• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement

may not be enough to cover the paper.

Parent topic:

Solving Page Layout and Content Problems

Incorrect Characters Print

If incorrect characters appear in your prints, try these solutions before reprinting:

• Make sure any cables are securely connected at both ends.

• In Windows, delete all jobs from the Windows Spooler. Click

Print Queue

on the Maintenance tab in

the printer settings window, and cancel any stalled print jobs.

• On a Mac, cancel any paused print jobs.

• If your product is connected to a USB hub, connect it directly to your computer instead.

• If incorrect characters still appear in your prints, try connecting your product using a different cable.

• If your computer entered sleep mode the last time you printed, the next print job after your computer

exits sleep mode may contain garbled characters. Print your document again.

• Make sure you are using the printer software for this product. Check the product name at the top of the

driver window.

Parent topic:

Solving Page Layout and Content Problems

Incorrect Image Size or Position

If your printed image is the wrong size or in the wrong position, try these solutions:

• Make sure you selected the correct paper size and layout settings in your printing program and printer

software.

• Make sure you selected the correct paper size on the control panel.

• Make sure your paper is positioned correctly for feeding into the printer.

• Slide the edge guides against the edges of the paper.