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Epson WorkForce WF-2930 Wireless All-in-One Color Inkjet Printer User Manual

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• Make sure you install your product's network software as described in your product documentation.

• Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson

printer driver is not installed, the available functions are limited.

• Print a network status sheet and verify that the network settings are correct. If the network status is

Disconnected

, check any cable connections and turn your product off and then on again.

• Print a network connection report and check the codes and messages on the report to help determine

the cause of the problem.

• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your

network does not assign IP addresses using DHCP, set the IP address manually.

• Make sure your computer and product are both using the same wireless network.

• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place

your product closer to your router or access point. Avoid placing your product near a microwave oven,
cordless phone, or large metal object, such as a filing cabinet.

Note:

If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and

5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.

• Try restarting your router following the instructions in your router documentation.

Note:

If you are reading these instructions online, you will lose your Internet connection when you

restart your router.

• Check to see if your wireless router or access point has an enabled Privacy Separator function that is

preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.

• Check your product's connection status by opening the EPSON Status Monitor 3 (Windows) or

EPSON Status Monitor (Mac) on your computer. If the remaining ink levels are displayed, a
connection has been successfully established between your computer and your product.

• If you are printing a large data size image, the computer may run out of memory. Print the image at a

lower resolution or a smaller size.

Parent topic:

Solving Network Problems