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Appendix b - troubleshooting, Cable cleaning procedure – Sony FE 2x Teleconverter User Manual

Page 58

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SilverBack V Camera-Mountable Fiber Optic Transmission System

© 2021 MultiDyne, Inc.

Made in the USA

Page

58

APPENDIX B - TROUBLESHOOTING

The following table consists of common symptom, probable cause, and test/corrective actions. The

probable cause column lists the most common faults that can occur with its corresponding symptom.

The test/corrective action column provides a reference to test procedures or specific repairs.

Symptom

Probable Cause

Test/Corrective Action

No power to system

Circuit breaker tripped

Verify that circuit breaker at power source

is on. Reset if necessary.

Operational settings are not in

synchronization between camera

unit and base unit

Camera unit and base unit

are not set up correctly

Reference operating procedures

No video

Dirty cable connection

Remove cable and clean both ends, as

described below

Defective video card

Contact MultiDyne

No audio, sync, or data functions

Dirty cable connection

Remove cable and clean both ends, as

described below

Defective circuit card

Contact MultiDyne

Cable Cleaning Procedure

CAUTION!

NEVER use isopropyl alcohol on any fiber connection. If not thoroughly cleaned and dry,

isopropyl alcohol can leave residual material on the fiber core, which can interrupt

signal flow.

Use only MultiDyne-recommended cleaning products designed for fiber optic cable

connections. MultiDyne recommends Sticklers Fiber Optic Connector Cleaner and

Benchtop Clean Wipes. For in-depth cleaning, MultiDyne recommends Bulkhead Ferrule

Cleaner tool.

Do not scrub the fiber against the wipe. This can cause scratches to the fiber connection.

In addition, do not reuse wipes as residual dirt can be transmitted to other cable

connections.

Use a fiberscope to inspect the LC connectors for dirt or damage.

If cable connection is

damaged

, check the connection at both the camera unit and the base unit

If cable connection is

dirty

:

o

Fold a lint-free Sticklers Benchtop Clean Wipe into a square.

o

Moisten one section of the wipe with a small amount of Sticklers Connector Cleaner.

o

Lightly wipe the connector end.

o

Dry using the other end of the wipe.

o

Repeat this procedure using a fresh wipe for the other cables that need to be cleaned.

Re-inspect the LC connectors using a fiberscope to be sure connection has been cleaned.

For more in-depth cleaning, use the Bulkhead Ferrule Cleaner device.