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Software problems – Epson 2000 User Manual

Page 93

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You have been using your hard disk drive successfully for

some time but notice a reduction in performance.

The data on the disk may have become fragmented. Back up all

your data and use a disk compaction utility to reorganize the

files on your disk.

If you cannot access data on your hard disk or you are seeing

read/ write errors, the disk may have a physical problem.

Contact your Authorized EPSON Servicer or the EPSON
Connection.

Software Problems

The application program does not start

Check that you are following the correct procedure for starting

the program and that it is installed correctly. If you do not have

a hard disk, make sure the correct diskette is in the diskette

drive. If you need help, contact your software manufacturer.

The application program is having trouble reading a key

disk.

You may be running an application that requires a slower

operating speed. You need to change the system speed using a

simple keyboard command. See Chapter 2 for information on
setting the processor speed.

The application program is having trouble reading from or

writing to the hard disk drive.

If you have enabled the Fixed Disk Timeout option in

SETUP, your application may be timing out during the few

second delay when the hard disk drive returns to its operating

speed after being in standby mode. Disable this option in

SETUP (see Chapter 1).

5-10

Troubleshootting