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Epson DFX-9000 User Manual

Page 123

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Problem Solver

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The printer prints strange symbols, incorrect fonts, or other
inappropriate characters.

Cause

What to do

Your printer and computer are
not communicating correctly.

Make sure that you use the correct
interface cable and that the
communications protocol is correct. See
“Electronic” on page 171 and your
computer documentation.

The wrong character table is
selected in your software.

Select the correct character table using
your software or the SelecType mode.
The character table setting in your
software overrides settings made in the
SelecType mode.

The printer you want to use is
not selected in your software

Choose the correct printer from the
Windows desktop or in your application
before printing.

Your application software is
not configured correctly for
your printer.

Make sure that your application
software is configured correctly for your
printer. See your application
documentation. If necessary, install or
reinstall the printer driver software as
illustrated in the Start Here.

Software settings override
settings you make using the
default-setting mode or the
control panel buttons.

Use your application software to select
the font.

Vertical printed lines are not aligned.

Cause

What to do

Bidirectional printing, which
is the printer’s standard
printing mode, is out of
alignment.

Use the printer’s bidirectional
adjustment mode to correct this
problem. See “Aligning Vertical Lines in
Your Printout” on page 130.