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Troubleshooting, Appendix a: troubleshooting, Appendix a, troubleshooting – Enterasys Networks 8000/8600 User Manual

Page 113: Appendix a troubleshooting

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Enterasys X-Pedition 8000/8600 Getting Started Guide

101

Appendix A

Troubleshooting

If you experience difficulty with the basic hardware or software setup procedures in this guide,
check the following table. If you find a description of the difficulty you are experiencing, try the
recommended resolution.

If the resolution does not remove the difficulty or it is not listed in this appendix, see

Appendix C

for information about contacting Enterasys Networks for technical support.

Problem

Solution

The Enterasys X-Pedition exhibits no
activity (no LEDs are on, the fan module is
not operating, and so on).

Make sure the power supply is installed and
plugged into a power source and the power
source is active. Also check to see whether the
switch on the power supply is in the ON
position.

The power supply is installed but is not
operating.

Check the power cable and the circuit to which
the power supply is connected.

The fan module is not active.

Check the power cable and the circuit to which
the power supply is connected.

If the green status LED on the power supply
indicates that it is active, immediately power
down the chassis, unplug the power supply, and
contact Enterasys Networks for technical
support. The fan module may be improperly
connected or damaged.