beautypg.com

Software problems – Epson Endeavor User Manual

Page 150

background image

Software Problems

If you have trouble with an application program, try the

following:

1. If the application program does not start, check that you are

following the correct procedure for starting the program,

and that it is installed correctly. If you have a hard disk and

the program is stored in a directory on that drive, make

sure you are logged onto or specifying the correct directory.

If you don’t have a hard disk, make sure you inserted the

correct diskette in drive A.

2. Your computer can run at high or low speed. While almost all

programs work properly at the faster speed, some must run

at the slower speed. Check your software manual to see if

this is the case, and change the processor speed if necessary.

See “Changing the Processor Speed” in Chapter 1 for

instructions and information on using copy-protected

programs.

3. If you entered an MS-DOS command that you want to stop,

there are special key combinations you can use to cancel the

command. These methods may also work in your

application programs:

Hold down

and press

Hold down

and press

4. An application program can occasionally lock the computer,

making it unresponsive to keyboard commands. If your

computer does not respond when you type on the

keyboard, you can reset it. Follow the instructions in

Chapter 1.

Troubleshooting

6-22