SMA STP 12000TL-US - Manual (Page 77)

17 Contact
If you have technical problems with our products, please contact the SMA Service Line. We need
the following information in order to provide you with the necessary assistance:
• Inverter device type
• Inverter serial number
• Inverter firmware version
• Special country-specific settings of the inverter (if applicable)
• Type and quantity of PV modules connected
• Mounting location and altitude of the inverter
• Inverter message
• Optional equipment, e.g. communication products
United
States/ Esta-
dos Unidos SMA America, LLC
Rocklin, CA Toll free for USA, Canada and Puerto Rico / Llamada gra-
tuita en EE. UU., Canadá y Puerto Rico:
+1 877-MY-SMATech (+1 877-697-6283)
International / Internacional: +1 916 625-0870
Canada/
Canadá SMA Canada, Inc.
Toronto Toll free for Canada / gratuit pour le Canada:
+1 877-MY-SMATech (+1 877-697-6283)
17 Contact SMA Solar Technology AG
Installation Manual 77 STP12-24TL-US-IA-en-16