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Pdr200, pdr300 and pdr400 troubleshooting, Checking the windows nt cd-rom device status, Pdr200, pdr300 and pdr400 troubleshooting – Grass Valley Profile CD-ROM Drive User Manual

Page 21

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PDR200, PDR300 and PDR400 Troubleshooting

CD-ROM Instructions

21

PDR200, PDR300 and PDR400 Troubleshooting

If, after installing the CD-ROM drive, Windows NT doesn’t indicate that the drive
is present or the message “At least one service or driver failed during start-up” is
displayed during start-up, try the following simple steps.

1. Check that the parallel cable is securely connected to both the CD-ROM drive

and the Profile system.

2. Check that the CD-ROM drive has power applied.

If neither of these solves the problem, use the following sections to find another
solution.

NOTE: You must logon as Administrator to perform the procedures
that follow. To logon as administrator see step 1 of “Installing the
CD-ROM Driver In Windows NT 4.0” on page 19.

Checking the Windows NT CD-ROM Device Status

To check the Windows NT

Cdrom

device status:

1. Start

Control Panel

and select

Devices

.

2. Scroll down in the list to

Cdrom

and verify that start-up is set to

System

. If it is

not set correctly, perform the following:

a. Select

Cdrom

, then click the

Start-up

button.

b. Select the

System

option.

c. Click

OK

, then

Close.

3. Shutdown and restart Windows NT.

If this procedure did not correct the problem, the Profile system’s parallel port may
not be enabled. The following procedure describes how to check this.