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Preface, Grass valley group product support, Web technical support – Grass Valley NewsEdit LT v.4.1 User Manual

Page 9: Phone support

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Grass Valley Group Product Support

Digital News Production

9

Grass Valley Group Product Support

To get technical assistance, check on the status of problems, or report new
problems, contact Grass Valley Product Support via e-mail, the Web, or by
phone or fax.

Web Technical Support

To access support information on the Web, visit the product support Web page
on the Grass Valley Group Web site. You can download software or find
solutions to problems by searching our Frequently Asked Questions (FAQ)
database.

World Wide Web:

http://www.grassvalleygroup.com/support/

Technical Support E-mail Address:

[email protected]

.

Phone Support

Use the following information to contact product support by phone during
business hours. After-hours phone support is available for warranty and
contract customers.

USA and Americas (includes Latin America and Canada)

Europe and UK

Telephone

(800) 547-8949 (Toll Free)

(530) 478-4148 (Direct Dial Toll Call)

Fax

(530) 478-3181

UK Regional
Service
Location

Tel +44 1753 218 777

Fax +44 1753 218 757

Italy

Tel +39 72 901 428

Fax +39 72 905 371

France

Tel +33 145 297 300

Fax +33 145 297 302

Germany

Tel +49 221 1791 234

Fax +49 221 1791 235