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Tenor monitor, Getting started with monitoring, Tenor monitor -4 – Quintum Technologies Tenor DX User Manual

Page 54: Getting started with monitoring -4

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Chapter 4: Getting Started: Tenor Configuration Manager/Tenor Monitor

Once you have connected to the Configuration Manager, you can move around and configure data. For com-
plete information about the field definitions, valid entries, and submit information, see the VoIP Network Man-
agement Server’s User Guide
or the online help system that came with the system.

Tenor Monitor

The Tenor Monitor enables you to view alarms for all Tenor units, as well as Call Event Records, and Call
Detail Records. There are three main functions of the Tenor Monitor.

Alarm Monitor. Through the Alarm Monitor, you are able to view alarms for a specified IP address, as
well as display active alarms, alarm history, and deleted alarms. You can configure a database table for
the specific unit in which you would like to monitor alarms.

Call Monitor. Through the Call Monitor, you are able to view call events for each call passing through
the Tenor, including call type, duration, call state, etc. The Call Monitor continuously collects active,
real-time call event data and displays it on the screen. You are able to select/edit/delete a Tenor to a data-
base table for the specific unit in which you would like to view call events.

Call Detail Record (CDR) Monitor. Through the CDR Monitor, you are able to view the Call Detail
Record for each call, including the call connect/disconnect times, call path, and autoswitch information.

Through the Tenor Monitor, you can view real-time data for up to three Tenors at the same time. The Tenor
Monitor
can collect up to 500,000 CDR/Call Event Records per day.

Getting Started with Monitoring

This section gives instructions for getting started with the Tenor Monitor. For detailed information about the
installation procedure, see the Tenor Configuration Manage/Tenor Monitor User’s Guide.

NOTE:

For detailed information about installation requirements, see the Tenor Configuration Manager/
Tenor Monitor’s User Guide.

1. Access the Tenor Monitor icon (located in the area in which you specified during installation. For example,

click on Start > Programs >Quintum Tenor Monitor>Tenor Monitor. The Tenor Monitor will open up. The
User Name and Password window will be displayed.

2. Enter a user name and password (the default user name is admin; the default password is admin). Click

OK.

You are now ready to monitor a specific Tenor unit. See the Tenor Configuration Manager/Tenor Monitor
User Guide
for specific information about moving around the Tenor Monitor, using screens, and switching
between IP addresses to view alarms, CDR, and call information.