Create voice prompt files, Create voice prompt files -10 – Quintum Technologies Tenor DX User Manual
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Chapter 10: Using IVR
Create Voice Prompt Files
Configure the directory which houses the voice prompts as follows:
1. Access the root directory (i.e., hd/ivr).
2. Create a subdirectory for each supported language and use the following specific naming conventions:
•
For English, use the filename hd/ivr/English
•
For Persian, use the filename hd/ivr/Persian
•
For Mandarin, use the filename hd/ivr/Mandarin
•
For French, use the filename hd/ivr/French
•
For Spanish, use the filename hd/ivr/Spanish
•
For German, use the filename hd/ivr/German
•
For Arabic, use the filename hd/ivrArabic
3. Record all voice prompts and store under the appropriate directory (i.e., hd/ivr/English subdirectory).
seventeen
“seventeen”
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seventy
“seventy”
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six
“six”
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sixteen
“sixteen”
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-
sixty
“sixty”
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ten
“ten”
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thirteen
“thirteen”
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thirty
“thirty”
-
-
thousand
“thousand”
-
-
three
“three”
-
-
twelve
“twelve”
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twenty
“twenty”
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two
“two”
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wait
“Thank you. Please
hold.”
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welcome
“Welcome!”
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yen
“yen”
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you_have
“You have”
[you_have] + [
[remaining]
You have six cents
remaining.
yuan
“yuan”
-
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zero
“zero”
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zero_balance
“You have zero balance
in your account.”
[zero_balance] + [good_bye]
You have zero balance in
your account. Goodbye.