Quintum Technologies Tenor DX - Manual (Page 15)

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Chapter 1: Overview
Capabilities
Virtual Tie Line
Tenor DX can emulate a tie trunk. It provides all of the functionality of a tie trunk, including the con-
siderable cost savings, but eliminates the need for a PBX trunk to be configured, or marked as a tie
trunk. A traditional tie trunk is a PBX-configured direct connection between two PBXs in separate
locations. The tie trunk bypasses the PSTN network.
Your PBX does not need any additional configuration. Tenor DX treats all the trunks the same with-
out compromising voice quality.
SNMP Support
The Tenor DX supports Simple Network Management Protocol (SNMP), the standard protocol used
to exchange network information between different types of networks. The Tenor DX unit acts as an
SNMP agent—using HP®
Openview™—to receive commands and issue responses to the Network
Manager. The Network Manager will then be able to perform certain functions, such as receiving
traps from the Tenor DX.
Call Detail Recording
Through the Call Detail Record (CDR) feature, the Tenor DX generates a call record at the comple-
tion of each call, typically for accounting purposes. A CDR is a string of data that contains call
information such as call date and time, call duration, calling party, and called party. Tenor DX may
store Call Detail Records locally or they can be sent to a CDR server within the network. The CDR
contains sufficient information to capture billing data, which can be used to create billing reports
using third party billing software.
IVR/RADIUS Support
Interactive Voice Response (IVR) is a feature of the Tenor DX that enables you to offer services,
such as Pre-paid calling cards and Post-paid accounts, to your customers.
The Tenor uses the RADIUS (Remote Authentication Dial-In User Service), for authenticating and
authorizing user access to the VoIP network, including ANI Authentication (Types 1 and 2). The
RADIUS is a standard protocol which provides a series of standardized message formats for trans-
mitting and receiving dialed information, account data and authorization codes between the network
access gateway and the billing server.