Quintum Technologies Tenor DX - Manual (Page 110)

P/N 480-0049-00-10 10-15
Chapter 10: Using IVR
Pre-paid and Post-paid Calling Card - Call Flow (with multiple language support)
Pre-paid and Post-paid Calling Card - Call Flow (multiple language support) is a diagram of the call flow for
pre-paid calling card service, which details the messages transmitted between the following components:
Calling Party. The originating caller using a pre-paid calling card.
Tenor. The Tenor DX performing the IVR functions.
RADIUS Server. Remote Authentication Dial-In User Service for authenticating and authorizing user access
to the VoIP network. The RADIUS provides a series of standardized messages formats for transmitting and
receiving dialed information, account data and authorization codes between the network access gateway and
the billing server.
Called Party. The destination called party.
Figure 10-4 Pre-paid and Post-paid Calling Card - Call Flow (multiple language support)
“Welcome ”
“press 1 for English” (played in English)
“press 2 for Persian” (played in Persian)
“press 3 for Mandarin” (played in Mandarin)
“press 4 for French” (played in French)
CALLING
PARTY
[START ACCOUNTING ACK]
Same procedure as Figure 1-4 and Figure 1-5
CONNECT
[START ACCOUNTING] SETUP
TENOR
RADIUS
SERVER
CALLED
PARTY
“press 5 for Spanish” (played in Spanish)
“press 6 for German” (played in German)
“press 7 for Arabic (played in Arabic)