Measurement Computing DaqBook 2000 Series - Manual (Page 75)

DaqBook/2000 and DaqOEM/2000 Series – IO version 897995 Troubleshooting & Customer Support 10-3
Ethernet Problems
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Make sure the Ethernet network is not experiencing technical problems. Check with your Network
Administrator.
Ensure that your system is properly configured in the Daq*Configuration Applet [located in the
Windows Control Panel]. If a device is not configured correctly it will not be accessible from an
application.
Verify that the correct MAC (Media Access Control) number is reflected by the software.
If communications cannot be established with the DaqBook or, if trying to connect causes the system
to hang or crash, try the following:
- Verify that the device power switch is set to ON and that the POWER ON indicator is lit.
- Ensure that all physical device interface connections are correct. This includes Ethernet
connections from the DaqBook to the host PC’s Ethernet jack, or Ethernet Network hub.
- Run the Daq Configuration applet from the Windows Control Panel. Make sure the device
is configured to the appropriate Ethernet port with the appropriate protocol. Run the device
test and if it fails try other protocols for the device. Be sure to click on to apply
the settings, before re-running the test.
If problems persist, notify your Network Administrator. If he or she can’t solve the problem, contact
the factory.