beautypg.com

Ch 10 - troubleshooting and customer support, Electrostatic discharge (esd), handling notice, Product care – Measurement Computing DaqBook 2000 Series User Manual

Page 73: Troubleshooting and customer support 10

background image

Troubleshooting and Customer Support

10


Electrostatic Discharge (ESD), Handling Notice…… 10-1
Product Care …… 10-1
ReadMe Files and the Install CD-ROM ……10-2
DaqCOM Issues …… 10-2
Driver Support……10-2
Ethernet Problems …… 10-3

Frequently Asked Questions …… 10-4
Customer Support …… 10-5

Electrostatic Discharge (ESD), Handling Notice

The discharge of static electricity can damage some electronic components. Semiconductor devices are

especially susceptible to ESD damage. You should always handle components carefully, and you should

never touch connector pins or circuit components unless you are following ESD guidelines in an

appropriate ESD-controlled area. Such guidelines include the use of properly grounded mats and wrist

straps, ESD bags and cartons, and related procedures.

Product Care

Daq products and DBK options are essentially maintenance free and require a minimal amount of care.

They should be treated much like any other high-tech equipment. In general:

Keep them clear of harsh chemicals and abrasive elements.

Avoid exposing the products to extreme heat, for example, avoid setting up a DaqBook system near a

boiler or furnace.

Avoid extreme shock and vibration.

Avoid subjecting the units to liquids and extremely fine air particulate, such as silica dust.

Never touch circuit boards without proper ESD (Electrostatic Discharge) measures in place.

A “common-sense” approach to handling your data acquisition equipment will go a long way in protecting

it from inadvertent damage.

Note that you can use lint-free rags and Isopropyl Alcohol (Rubbing

Alcohol) to clean the outer plate surfaces of DaqBooks and optional

DBK modules.

DaqBook/2000 and DaqOEM/2000 Series –

IO version

897995

Troubleshooting & Customer Support 10-1

This manual is related to the following products: