FSR PATHFINDER Covers 12X8 THROUGH 32X32 - Manual (Page 4)

4 Pathfi nder Matrix
Warranty
All video products are designed and tested to the highest quality standards and are backed by a full 3-year parts and labor warranty.
Warranties are effective upon delivery date to customer and are non-transferable. FSR warranties are only valid to the original
purchaser/owner. Warranty related repairs include parts and labor, but do not include faults resulting from user negligence, special
modifi cations, lightning strikes, abuse (drop/crush), and/or other unusual damages.
The customer shall pay shipping charges when unit is returned for repair. FSR will cover shipping charges for return shipments to
customers.
Return Material Authorization (RMA)
In the unlikely event that a product is required to return for repair, please call the following number and ask for a Sales Engineer to
receive a Return Merchandise Authorization number (RMA).
(973) 785-4347 •
RMA Conditions are listed below:
Prior to returning any item, you must receive a Return Merchandise Authorization (RMA) number. a.
All RMA numbers must appear on their return-shipping label. b.
RMA numbers are valid for ten (10) days from issue date. c.
All shipping and insurance charges on all RMAs must be prepaid by the customer d.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective
holders. All brand and product names mentioned in this manual serve as comments or examples and are not to be understood as
advertising for the products or their manufactures.
Company Address
FSR Inc.
244 Bergen Blvd.
Woodland Park, NJ 07424
USA
Phone: (973) 785-4347 •
Fax: (973) 785-4207 •
Website: www.fsrinc.com •