Dish Network Solo 351 - Manual (Page 111)

Chapter 5
Page 106
Reference
Hearing A Program
You use a pyramid type IR extender (not a
“mouse tail”), and it does not seem to work.
• The IR sensor on the extender that
receives the remote control signals may
not be facing the remote control.
The IR cable on the extender that sends
the signal to the receiver may not be
right in front of the IR sensor on the
receiver front panel.
• You are using Remote Control 2 which
does not transmit IR signals.
• Make sure that the extender that
receives the signal from the remote
control is facing the right way, so that
the IR sensor can receive the remote
control signals.
• Make sure that the IR cable on the
extender that sends the signal to the
receiver is right in front of the IR sensor
on the receiver front panel, so that the
receiver IR sensor can receive the
signals.
• If doing the above does not solve the
problem, contact the manufacturer of
the extenders for assistance.
• Use a pyramid-type IR extender only
with Remote Control 1 which uses IR
signals.
Your UHF Pro remote control does not
work well from far away.
• You may be experiencing interference
or strong signals from objects near your
receiver antenna.
• Make sure the UHF antenna is
connected to the receiver and not
touching anything else.
• Vary the tilt angle of the receiver's UHF
antenna. Locate the UHF antenna tip
away from other electronics equipment
or metal surfaces, even if separated by
wooden shelving.
• Move the receiver to different locations.
For best results, place the receiver as
high as possible, above all other
equipment in your entertainment center.
• Place the UHF antenna outside the
entertainment center by using a coaxial
cable to connect it to the receiver.
• Move any nearby off-air antenna away
from the UHF remote antenna. Do not
place an off-air antenna on your
receiver.
• Use a 15dB attenuator provided in the
installation kit. Connect the attenuator
between the R EMOTE A NTENNA
connection and the antenna. It may help
to use the attenuator with a coaxial cable
extension, as well.
What Is
Happening
Possible Reason What to Do
The receiver front panel
TV1 and TV2 lights are on
and there is a good picture
on the TV set, but you do
not hear any sound.
• You may have muted the sound,
or set the volume so low that you
cannot hear it.
• The audio connections may not
be properly connected.
• Check the volume level on the TV or audio device. Turn off the
mute or turn up the volume, as required.
• Check the audio connectors and cables from the receiver to the
TV or the sound system.
• Check the TV speakers or the sound system.
You hear a foreign
language with a program.
• You may have set the receiver to
an alternate audio language.
• Use the Alternate Audio Language menu to select the
language that you prefer.
What Is Happening Possible Reason What to Do