EXFO FTB-500 - Manual (Page 303)

Troubleshooting
FTB-500 295
Solving Common Problems
The screen does not keep its
calibration.
OR
The screen is hard to
calibrate properly.
The screen was calibrated
using the tool provided with
Windows instead of the tool
provided with ToolBox.

From the Control Panel,
go to Hardware and
Sound > Tablet PC
Settings.

Tap Reset.

If you need to perform
further adjustments to
the calibration, from
ToolBox, tap System
Settings > Touch
Screen Calibration.
The USB device I have just
connected is not working.
The device has not been
detected.
Disconnect, then reconnect
the device.
Turn off the unit, then turn it
on again.
You do not have the proper
driver for this device.
Ensure that you have the
right driver (can be provided
with the device itself).
The unit does not recognize
a test module.
Module application is not
installed.
Install the corresponding
application using the Update
Manager application.
Defective module. If the unit recognizes other
modules, the faulty module
could be defective. Return it
to EXFO for repairs.
Module is not supported on
your unit.
Refer to the unit’s technical
specifications for the
complete list of supported
modules.
ExpressCards are not
recognized at insertion.
You might not have the
latest ExpressCard driver.
Install the most recent
ExpressCard driver available
for your card.
Problem Possible Cause Solution