Compaq GS320 User Manual
Page 219

Troubleshooting
11-5
Table 11–1 Troubleshooting (Continued)
Symptom
Possible Cause
Suggested Solution
ConsoleWorks (continued)
A security
warning displays
whenever a
console is opened.
Certificate authority
has not been loaded.
Load the certificate authority
(Section 8.4.1).
CAPM
CAPM does not
start.
ConsoleWorks
services are not
running.
Start ConsoleWorks services
(Section 11.5).
CAPM service is not
running.
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 11.5). The service
name is Compaq CAPM Server.
A message
displays when
you try to start
CAPM indicating
that the client
cannot connect to
the server.
CAPM service is not
running.
Start the CAPM service in the
same way as the ConsoleWorks
services (Section 11.5). The service
name is Compaq CAPM Server.
CAPM does not
run.
You have tried to
run CAPM while
another user is
running it.
Only one client can connect to the
CAPM server at a time. Wait for
the other user to exit CAPM.
An error message
displays when
you install or
start CAPM,
stating that the
file JVM.DLL
cannot be found
on the current
path.
The setting for the
system-wide
variable Path is
incorrect.
Edit the setting for the Path
variable to include the path for
JVM.DLL (Section 11.7).