Troubleshooting – Brother FAX-200 User Manual
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3 9
TROUBLESHOOTING
If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in
the COPY mode. If this test gives you a good reproduction, the problem is not with your unit
but with the other unit or the telephone lines.
If this GUIDE does not help you in solving a problem with your unit, please call our service at:
1-800-284-4 FAX.
1. Transmission
Symptom
Possible Cause
Action
Document jam
Jam in transmitting section
Press recording paper cover button
and open the cover. Remove the
jammed document or recording
paper. Close the cover. Make sure
you hear it click into place.
Document not
Cover isn't closed securely
Push the cover shut until you hear a
feeding properly
click.
Document's left edge doesn't
Reset the document to align with the
align with document guide
Document is too thick/thin/
guide.
wet/wri n kled/cu ried/to rn/
Make a copy of the document using a
too small
photo-copier and fax the copy.
Documents are
Documents are inserted from
Insert documents from the front
impossible to feed
stacker
side.
Password trans
Password of the receiver is set
Contact the receiver.
mission error
to OFF
Passwords do not match
Receiving fax doesn't have
Password function
Image quality of the
Problem with the receiver
Use your fax to make a copy. If copy
transm itted docu ment
quality is good, the problem is with
is poor
the receiver
Scanning head is dirty
Clean the scanning head as described
above.
Scanning head is bad
Call Brother service center.
Documents you sent
Document is set face-up in the
Set the document face down in the
are received blank
feeder
feeder.
Auto Transmission is
You auto-dialed a wrong
Check the fax number registration in
not working
number (not a fax number)
your auto dial memory.
Delayed sending is set.
Use manual transmission.