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Troubleshooting – Brother FAX-200 User Manual

Page 48

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3 9

TROUBLESHOOTING

If you are having trouble with the image quality in TRANSMIT or RECEIVE modes, try the unit in

the COPY mode. If this test gives you a good reproduction, the problem is not with your unit

but with the other unit or the telephone lines.

If this GUIDE does not help you in solving a problem with your unit, please call our service at:
1-800-284-4 FAX.

1. Transmission

Symptom

Possible Cause

Action

Document jam

Jam in transmitting section

Press recording paper cover button

and open the cover. Remove the

jammed document or recording

paper. Close the cover. Make sure

you hear it click into place.

Document not

Cover isn't closed securely

Push the cover shut until you hear a

feeding properly

click.

Document's left edge doesn't

Reset the document to align with the

align with document guide

Document is too thick/thin/

guide.

wet/wri n kled/cu ried/to rn/

Make a copy of the document using a

too small

photo-copier and fax the copy.

Documents are

Documents are inserted from

Insert documents from the front

impossible to feed

stacker

side.

Password trans­

Password of the receiver is set

Contact the receiver.

mission error

to OFF

Passwords do not match

Receiving fax doesn't have

Password function

Image quality of the

Problem with the receiver

Use your fax to make a copy. If copy

transm itted docu ment

quality is good, the problem is with

is poor

the receiver

Scanning head is dirty

Clean the scanning head as described
above.

Scanning head is bad

Call Brother service center.

Documents you sent

Document is set face-up in the

Set the document face down in the

are received blank

feeder

feeder.

Auto Transmission is

You auto-dialed a wrong

Check the fax number registration in

not working

number (not a fax number)

your auto dial memory.

Delayed sending is set.

Use manual transmission.