Brother IntelliFax-680 User Manual
Page 67
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REGULAR MAINTENANCE AND TROUBLESHOOTING
PAPER ROLL EMPTY
The paper roll is empty. You need to replace it. (See page 1-2.)
PAPER SET ERROR
The paper roll is not sitting correctly. Try re-inserting it.
PRINTER FAULT
The recording head has overheated. Then unplug the power cord and wait for SO mimites.
PRINTER JAM
The fax paper isjammed in the printer. Remove the jammed paper. (Seepage 11-2.) Then re-insert
the fax paper. (See page 1-2.)
SCANNER ERROR
The scanner is dirty. (See page 11-1.)
Other Problems
When Dialing Doesn^t Work...
You may have the wrong dialing mode. Change the TONE/PULSE setting . (See page 4-1.) You
may also want to check all the telephone line connections, such as to the handset and to the wall
jack. Check also that the power cord is connected. Check by pressing
HOOK
to see if dial tone is
heard. (See page 1-3.)
Poor Copy Quality
Someone may complain that fax as they have received from you are faded. Your resolution setting
may be inappropriate. Try the FINE or SUPERFINE settings and try to call again. Also, it is
possible that your scanner is dirty. So, you should clean it. (See page 11-1.)
Vertical Streaks
You may get faxes with vertical streaks. The recording head on your machine may be dirty, or the
sender’s scanner may be dirty. Try cleaning the recording head. (See page 11-1.)
Horizontal Streaks
You may get a fax with horizontal streaks or with missing lines. This normally results from a poor
telephone connection. Ask the other party to send the fax again.
11-4