Panasonic KX-F560 - Manual (Page 49)

9. Troubleshooting and Maintenance
The unit does not ring.
—The ringer volume is set to OFF.
Raise it to a suitable level {see page 12).
The REDIAUPAUSE button does not function
properly.
—If this button is pressed during dialing, a pause
will be inserted. If this button is pressed
immediately after the dial tone is obtained, the
last number dialed will be redialed.
While programming, I cannot enter the
activation code or the prohibitor ID.
—The whole or part of the number is same as the
other code or ID. Change the number into a new
one (see pages 21,37 and 38).
Fax Transmission & Reception
The other party complains that letters on their
received document are distorted.
—If your line has special telephone services such
as call waiting, the service may have been
activated during the fax transmission. Connect
the unit to a line that does not have such
services.
—Another telephone connected to the same line
is off the hook. Hang up and try again.
The other party complains that a dirty pattern
or a black line appears on their received
documents.
—The glass or rollers in your unit are dirty. Clean
them {see page 51).
I cannot make an international fax call.
—Use the overseas transmission mode (see
page 41).
—Add two pauses at the end of the phone number
(see page 40).
I cannot receive documents automatically.
—The receive mode is set to the TEL mode. Set to
the TEL/FAX, FAX (or EXT. TAM) mode.
—The time to answer the call is too long.
Decrease the number of rings (see pages 18
and 19).
—The junk mail prohibitor is set (see page 38).
—The black list is set (see page 33).
Recording image is faint.
—The sender transmitted a faint document.
Request them to transmit a clearer copy of the
document.
—The thermal head is dirty. Clean it (see page 51).
Operation in EXT. TAM mode
I cannot receive documents automatically.
—Your greeting message on the answering
machine is too long. Shorten the message (up to
10 seconds).
—There are too many rings on the answering
machine. Set to 1 or 2 rings.
—The silent detection feature is deactivated.
Activate this feature (see page 22).
I cannot receive voice messages.
—Confirm that the answering machine is turned on
and connected to the facsimile unit properly.
(see page 20).
—Set the number of rings on the answering
machine to 1 or 2.
I cannot retrieve voice messages recorded on
the answering machine from a remote location.
—The remote access code on your answering
machine is same as your remote fax activation
code or junk mail prohibitor ID. Set a different
number for each code/ID.
—You did not program your remote TAM
activation code in your facsimile unit correctly.
Store the same code as stored on the answering
machine (see page 21).
The greeting message on your answering
machine is interrupted halfway and the caller
cannot leave a voice message.
—The greeting message has a silent pause longer
than 4 seconds. Shorten the silent pause in the
greeting message.
I pressed the remote access code to access
the answering machine remotely, but the line
was disconnected.
—The code may include which is used for
some features provided by telephone company.
Change the code on the answering machine into
another number which does not include then
program the same code into the facsimile unit
(see page 21).
Copying
A dirty pattern or a black line appears on the
copied documents.
—The glass or rollers are dirty. Clean them (see
page 51).
Copied image is distorted.
—The thermal head is dirty. Clean it (see page 51).
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