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Troubleshooting, General – Yamaha HTR-5830 User Manual

Page 57

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TROUBLESHOOTING

Refer to the chart below when this unit does not function properlj'. If the problem you are experiencing is not listed
below or if the instruction below does not help, set this unit to standby mode, disconnect the pow'er cord, and contact the
nearest authorized YAMAHA dealer or service center,

■ General

Problem

Cause

Remedy

Refer to

page

This unit fails to turn
on when STANDBY/
ON (or SYSTEM
POWER) is pressed,
or enters in standby
mode soon after the
power has been
turned on.

The power cord is not connected or the
plug is not completely inseitcd.

Connect the power cord finnly.

-

Tlie protection circuitiy has been
activated.

Make sure all speaker wire connections on this unit
and on all speakers are .secure and that the wire for

each ctmnection is not touching anything other than

its respective connection.

16- 17

Tliis unit has been exposed to a strong

external electric shock (such as lightning

and strong static electricity).

Set this unit in standby mode, disconnect the power
cord, plug it back in after .^0 seconds, then use it
normally.

-

No sound.

Incorrect iitpLit or output cable conncc"

lions.

Connect the cables properly. If the problem persists,
the cables may be detective.

9- 17

No appropriate input source is selected.

Select an appropriate input source with INPUT <3/

l> or6CH INPUT (or the input selector buttons).

24

Tlte speaker connections arc not secure.

Secure the connections.

16- 17

The front speakers to be used have not
been selected properly.

Setect the proper front speakers with SPEAKERS A/

B/OFF.

24

The volume is turned down.

Turn up the volume.

2.7

The sound is muted.

Press MUTE or any operation buttons of this unit to
cancel a mute and adjust the volume.

-

The signals this unit cannot repixxluce are
being received from a source component

e.g.: a CD-ROM.

Play a source wdiose signals this unit can reproduce.

-

The sound suddenly
goes off.

The protection circuitiy ha.s been
activated because of a shoit circuit, etc.

Check that the speaker wires are not touching each
other and then turn the unit back on.

-

Tlie sleep timer has turned the unit off.

Turn on the power, and play the source again.

-

The sound is muted.

Press MUTE or any operation buttons on the unit to
cancel a mute and adjust the volume.

-

No sound/weak
sound from particular
speakers.

Incorrect cable connections.

Connect the cables properly. If the problem persists,
the cables may be defective.

16

No sound from the
effect speakers.

The sound effect is switched off.

Press STEREO to turn il on.

-

A Dolby Surround, Dolby Digital or DTS
decoding program is being trsed with
material not encoded with Dolby
Surround. Dolby Digital or DTS.

Select another sound field program.

27 - 32

A digital signal with a sampling
frequency of greater than 48 kHz is input
to this unit.

-

53