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Contact welch allyn, Telephone, Email – Welch Allyn Acuity Software Upgrade CD - Installation Guide User Manual

Page 21: Remote access

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Installation Guide

Verifying the Update

17

Contact Welch Allyn

If you have installed this software update yourself, Welch Allyn would like to hear from
you. Informing Welch Allyn about your software update provides the easiest way to
support your system in the event of a future service need.

Telephone

Contact Welch Allyn Technical Support by telephone or fax at no charge.

Email

Contact Welch Allyn Technical Support by email at no charge.

Remote Access

If you have a modem or VPN support connection, Welch Allyn would like to provide you
the free option to have your important system files backed-up for future service events.
Contact Technical Support by one of the options listed above for this service.

Within North America

1-800-289-2501, option 1

Worldwide

(503) 530-7500
Additionally, refer to inside cover for Welch Allyn country offices contact info

Fax

(503) 526-4970

Address

[email protected]

Subject

Central Station upgrade to v7.01.01

Please add the
following to the body of
email

Your Facility Name
System Unit Name
(located on-screen, upper right corner)
System Serial Number (located on CPU side, with leading TAxxxxx, LTxxxxx, MAxxxxx,
or LMxxxxx)
System Version (after the upgrade)