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Printer function messages, Printer service codes, Printer function messages printer service codes – Welch Allyn MicroTymp 3 portable tympanometric instrument - User Manual User Manual

Page 47

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Directions for use

Printing 226-Hz results

47

Printer function messages

If tympanometric results are not printed, a message will appear describing the reason.
These messages are listed in the table below.

Printer service codes

When the Printer/Charger is plugged into an electrical outlet, the green POWER indicator
illuminates and the instrument beeps to indicate that the printer is ready for use.

If a problem exists, the green POWER indicator flashes. The number of flashes
corresponds to the specific problems listed in the table below.

Printer messages

Printer function message

Possible cause

Possible solution

No Data
Reinsert Handle

The Handle is not located in the well.

Seat the Handle in the well.

The Handle is not seated properly in the
well.

Ensure that the Handle is fully seated in
the well with the Liquid Crystal Display
(LCD) and buttons facing you.

The Handle has a discharged or missing
battery.

Verify battery is in place and charged
(LOW BATT messaged does not appear).

The Handle is not functioning properly.

Call your nearest Welch Allyn service
location, distributor, or factory
representative.

No Data
Nothing in Memory

Both right and left memory locations in
the Handle are empty or data stored is in
“Quick-Interpretation” (1000-Hz) mode.

Ensure that data is being stored correctly.

Computer Interface Switch 4
is Set on Bottom of Printer

Switch #4 on the Printer/Charger is ON.

Turn off Switch #4.

Printer/Charger flashing indicators

Number of flashes

Problem

Solution

One

Printer/Charge is out of paper

Replace paper.

Two

Paper lever is in wrong (forward) position.

Return paper to its original, correct position.

Three or More

System failure within Printer/Charger.

Verify that switch #4 is in the OFF position.
Unplug the Printer/Charger. Wait one minute,
then re-apply power to the instrument. If
Printer/Charger does not return to normal
operation, return it to the nearest Welch Allyn
service location.

Note

If the green POWER indicator is not illuminated, verify connection to live power
source. If the problem persists, return the Printer/Charger to the nearest Welch
Allyn service location.