Printer function messages, Printer service codes, Printer function messages printer service codes – Welch Allyn MicroTymp 3 portable tympanometric instrument - User Manual User Manual
Page 47

Directions for use
Printing 226-Hz results
47
Printer function messages
If tympanometric results are not printed, a message will appear describing the reason.
These messages are listed in the table below.
Printer service codes
When the Printer/Charger is plugged into an electrical outlet, the green POWER indicator
illuminates and the instrument beeps to indicate that the printer is ready for use.
If a problem exists, the green POWER indicator flashes. The number of flashes
corresponds to the specific problems listed in the table below.
Printer messages
Printer function message
Possible cause
Possible solution
No Data
Reinsert Handle
The Handle is not located in the well.
Seat the Handle in the well.
The Handle is not seated properly in the
well.
Ensure that the Handle is fully seated in
the well with the Liquid Crystal Display
(LCD) and buttons facing you.
The Handle has a discharged or missing
battery.
Verify battery is in place and charged
(LOW BATT messaged does not appear).
The Handle is not functioning properly.
Call your nearest Welch Allyn service
location, distributor, or factory
representative.
No Data
Nothing in Memory
Both right and left memory locations in
the Handle are empty or data stored is in
“Quick-Interpretation” (1000-Hz) mode.
Ensure that data is being stored correctly.
Computer Interface Switch 4
is Set on Bottom of Printer
Switch #4 on the Printer/Charger is ON.
Turn off Switch #4.
Printer/Charger flashing indicators
Number of flashes
Problem
Solution
One
Printer/Charge is out of paper
Replace paper.
Two
Paper lever is in wrong (forward) position.
Return paper to its original, correct position.
Three or More
System failure within Printer/Charger.
Verify that switch #4 is in the OFF position.
Unplug the Printer/Charger. Wait one minute,
then re-apply power to the instrument. If
Printer/Charger does not return to normal
operation, return it to the nearest Welch Allyn
service location.
Note
If the green POWER indicator is not illuminated, verify connection to live power
source. If the problem persists, return the Printer/Charger to the nearest Welch
Allyn service location.