Memory problems, Network problems – Dell XPS M1730 (M1730, Late 2007) User Manual
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Troubleshooting
R
UN
THE
D
ELL
D
IAGNOSTICS
—
If all tests run successfully, the error condition
is related to a software problem (see "Dell Diagnostics" on page 107).
Memory Problems
Fill out the "Diagnostics Checklist" on page 169 as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
•
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
•
See the software documentation for minimum memory requirements. If
necessary, install additional memory (see "Memory" on page 155).
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 155).
•
Run the Dell Diagnostics (see "Dell Diagnostics" on page 107).
I
F
YOU
EXPERIENCE
OTHER
MEMORY
PROBLEMS
—
•
Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 155).
•
Ensure that you are following the memory installation guidelines (see
"Memory" on page 155).
•
Run the Dell Diagnostics (see "Dell Diagnostics" on page 107).
Network Problems
Fill out the "Diagnostics Checklist" on page 169 as you complete these checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
—
Ensure that the network cable is
firmly inserted into both the network connector on the back of the computer
and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
NETWORK
CONNECTOR
—
No light
indicates that no network communication exists. Replace the network cable.
book.book Page 126 Monday, April 14, 2008 4:23 PM