Dell XPS M1730 (M1730, Late 2007) User Manual
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Troubleshooting
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 170).
1 Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press
Diagnostics from the boot menu, and then press
NOTE:
If you wait too long and the operating system logo appears,
continue to wait until you see the Microsoft
®
Windows
®
desktop, then
shut down your computer and try again.
NOTE:
Before attempting option B, the computer must be powered
down completely.
b
Press and hold the
NOTE:
If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your Drivers and Utilities media.
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press
next test, press
•
If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the
message Booting Dell Diagnostic Utility Partition.
Press any key to continue
.
4 Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
book.book Page 108 Monday, April 14, 2008 4:23 PM